We're dedicated to making your travel experience seamless and stress-free. From planning the perfect itinerary to booking accommodations and organizing activities, we handle every detail with care. Our goal is to provide a hassle-free experience, allowing you to focus on enjoying your journey. Upon your return, we'll check in to hear about your adventure and gather feedback. Your satisfaction is our top priority, ensuring every step of your travel experience is effortless and enjoyable.
Our proposal process begins with receiving your request. Once we've received it, we'll assign it to the appropriate advisor, who will be in touch within 24 hours. Our proposals come with no obligation, allowing you to communicate with our experienced advisors free-of-charge. We want to ensure that your money goes directly towards your vacation.
Scroll down for a more detailed explanation of our process.
Connect
We will start with a request from you. We'll delve into the details of your ideal getaway, from the destination and travel dates to those special moments and needs that matter most.
If you leave something out, don't fret! If we have additional questions about your request, we will contact you via email or by phone.
Research
After we review your request, an advisor will email you to inform you that they are working on your proposal. Whether it's a beach getaway, an adventurous amusement park experience, or a luxurious spa retreat, we'll ensure the trip aligns with your preferences.
Please keep in mind that crafting the perfect proposal takes time. However, if you have any questions during the process, need to update your plans, or wish to adjust your travel preferences, don't hesitate to contact your advisor!
Proposal
Once we have completed our proposals, we will email them your way. Your advisor will send at least two proposals to you within five business days. For trips abroad as an FIT (Free Independent Traveler), please allow more time.
Book
Once you approve your trip proposal, you will fill out a few booking forms for us. We will then book all aspects of your trip, including flights, accommodations, tours, and/or transfers, through our travel partners per your proposal. If you need travel insurance, we'll handle that too.
We'll provide you with confirmations and your final travel itinerary. Some suppliers allow you to put a deposit down & pay the remaining balance at a later date. If this is the case, you will receive a reminder before your balance is due.
Departure & Support
Off you go to live your bucket list!
Set off on your journey with confidence, knowing your advisor, as well as our supplier experts are here for you. If you need assistance while traveling & you do not get satisfactory support from the resources your agent gave you in your travel documents, all you need to do is reach out and we'll coordinate with our trusted partners on the ground to handle everything smoothly.
Return & Feedback
We can't wait to welcome you back and hear about your unforgettable adventure—and start dreaming up the next one together!
We'll email you to request feedback after your trip. It's essential for us to know if there are areas we can improve, such as our planning and booking processes. It's also imperative to know if our supplier partners were accommodating and if your trip met your expectations. Your insights help us enhance our services for future travelers.